terms of service
For all class packages:
- Class packages are non-refundable unless a cancellation is received in writing to firstname.lastname@example.org within 14 days prior to the class start date or within the first 24 hours following purchase.
- Class substitutions are not allowed.
- Credits or substitution of classes will not be provided for missed sessions.
- Rescheduling of sessions must be made at least 24 hours in advance. “No-shows” or cancellations without rescheduling in a timely manner, will result in a forfeited session.Any unused sessions will be forfeited.
For Winter 2018 Afterschool & Saturday Class Packages:
- Sessions must be used during the timeframe of January 16, 2018 and June 8, 2018 and are non-refundable. Any unused sessions are forfeited.
- You may register your child for a specific time or day for a session through our online appointment system through Setmore.
- Appointments may be made online up to 24 hours prior to a class start time and contingent on available space.
- Last minute appointments desired with less than 24 hours to the start time of a class must be scheduled and confirmed via phone or in-person with a Generation Code staff member and are contingent on available space.
- The number of minutes of a scheduled appointment will be deducted from the class package balance.
- Any missed appointments or appointments cancelled with less than 24 hours notice will still be deducted from the class package balance.
- Generation Code reserves the right to cancel or not offer class hours on specific days or times due to holidays, staffing issues, or inclement weather. In the case of a class cancellation, Generation Code will notify parents and guardians by email and phone, leaving a voicemail whenever possible.
Summer/Winter/Spring Half-Day and Full-Day Camps:
- Camp sessions must be paid in full by the start date.
- If you wish to cancel your child’s summer camp you will receive the following refund based on date of written cancellation to email@example.com:
- >30 days: 75% refund of camp session fee
- 29-15 days: 50% refund of camp session fee
- 14-7 days: 25% of camps session fee
- <7 through the camp: no refunds.
- A $35 fee will be assessed for charges to credit cards that are declined or returned checks. This fee will be in addition to any fee charged by your banking institution. Please remember to promptly update your credit card or checking account information if your account number or expiration date changes.